po999 applies industry-standard security measures including HTTPS/SSL encryption to protect all personal data transmitted between your device and our platform.
We do not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account and fulfil legal obligations.
You have the right to access, correct, restrict or request deletion of your personal data at any time. Submit a request through the contact details in this Policy.
Identity documents such as CNIC and passport copies are handled through secure verification channels only. Documents are never requested via unsecured messaging applications.
We explain clearly what cookies and similar technologies we use, why we use them and how you can manage your cookie preferences through your browser settings.
Any question, request or complaint regarding your personal data can be directed to our support team. We respond to data-related queries within a reasonable timeframe.
This Privacy Policy ("Policy") describes how po999 ("po999", "We", "Us", "Our"), operating the website at https://po999.cam, collects, processes, stores, uses and protects the personal data of individuals ("User", "You", "Your") who access or use our online gaming information platform.
po999 is an English-language platform designed primarily for users based in Pakistan. We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy explains what data we collect, the purposes for which we use it, and the rights available to you with respect to your personal information.
By registering an account, accessing the platform or submitting personal information to po999 in any form, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein, to the extent that consent is required by applicable law. If you do not agree with this Policy, please discontinue use of the platform immediately.
Important: This Privacy Policy should be read together with our Terms & Conditions, which govern the overall use of the po999 platform. In the event of any conflict between the two documents on privacy matters, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, the following terms are defined as follows:
po999 collects only the data necessary to operate user accounts, process transactions, comply with legal obligations and improve the platform experience. The categories of Personal Data we may collect are described in the table below.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username, password (hashed) | Account creation and authentication |
| Identity Documents | CNIC, passport scan, selfie/liveness photograph | KYC verification and age confirmation |
| Address Data | Residential address, city (e.g., Karachi, Lahore, Islamabad), province, postal code | KYC compliance, fraud prevention |
| Financial Data | Payment method details (wallet IDs, bank account numbers), transaction history in PKR | Deposits, withdrawals, AML monitoring |
| Device & Technical Data | IP address, browser type, operating system, device identifiers | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, session duration, game interactions, betting activity | Platform improvement, responsible gambling monitoring |
| Communications Data | Support chat transcripts, emails sent to/from [email protected] | Customer support, dispute resolution |
| Cookie Data | Session cookies, preference cookies, analytics identifiers | Session management, analytics, personalisation |
The majority of Personal Data we hold is provided directly by you during registration, account management, KYC verification, transaction processing and when you contact our support team. This includes registration forms, cashier inputs and document upload portals within your account dashboard.
When you browse or use the po999 platform, we automatically collect certain technical and usage data through cookies, log files and similar technologies. This includes your IP address, device information and interaction patterns. This data helps us maintain platform security and improve the user experience for Pakistani players across different devices and network conditions.
We may receive limited Personal Data from approved third-party service providers, including KYC verification partners, payment processors and fraud detection services. Data received from third parties is used solely for the purpose for which it was shared and is subject to contractual data-protection requirements.
When you initiate a deposit or withdrawal using a supported payment reference — such as a bank transfer via HBL, UBL, Meezan Bank or Bank Alfalah, or a mobile wallet transaction — the payment processor may share relevant transaction confirmation data with po999 for reconciliation and AML purposes. The mention of these providers is for contextual reference only and does not constitute an endorsement of gambling by those institutions.
po999 processes Personal Data on the basis of one or more of the following lawful grounds, depending on the nature of the processing activity:
Processing is necessary to perform the contract between po999 and the User — including account creation, transaction processing, game access and customer support.
Certain processing is required to comply with applicable legal obligations, including KYC identity verification, AML monitoring, age verification and the retention of financial transaction records as required by applicable regulatory frameworks.
Some processing is carried out on the basis of po999's legitimate interests, including fraud detection, platform security, responsible gambling monitoring and service improvement. Where legitimate interests are relied upon, we balance those interests against your privacy rights.
Where required by applicable law, we will seek your explicit consent before processing certain categories of Personal Data — for example, sending direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
po999 uses collected Personal Data for the following purposes:
We do not use your Personal Data to make fully automated decisions that produce legal or similarly significant effects without human review, except where expressly required by AML or fraud-prevention obligations. Where automated processing is used in a significant context, you have the right to request human review.
po999 does not sell, rent or trade your Personal Data to third parties for their own marketing or commercial purposes. Any sharing of data is strictly limited to the categories and purposes described in this Policy.
We may share Personal Data with carefully selected third-party service providers who process data on our behalf under contractual data-protection obligations. These include:
po999 may disclose Personal Data to competent authorities, regulators or law enforcement agencies where required to do so by applicable law, a court order, regulatory directive or where necessary to prevent or investigate fraud, money laundering or other criminal activity.
In the event of a merger, acquisition, restructuring or sale of all or substantially all of po999's assets, Personal Data held by po999 may be transferred to the relevant successor entity, subject to equivalent privacy protections.
po999 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or audit obligations. The following general principles apply:
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised, unless its continued retention is required by law.
po999 implements a range of technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Important: While po999 applies robust security measures, no internet transmission or data storage system is completely immune to risk. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorised access to your account, contact support at [email protected] immediately.
Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device on subsequent visits and retain certain session or preference information. Cookies do not contain executable code and cannot access other data stored on your device.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your login session and security state across pages | Session — deleted on browser close |
| Functional | Remember your language and display preferences | Up to 12 months |
| Analytics | Understand how users navigate the platform (anonymised aggregates) | Up to 24 months |
| Security / Fraud Detection | Identify unusual device or behavioural patterns for fraud prevention | Session to 6 months |
You can manage or disable cookies through your browser settings at any time. Note that disabling strictly necessary cookies may affect the functionality of your account session. Disabling analytics cookies will not impair core platform features. Instructions for managing cookies are available in your browser's help documentation.
Depending on the data protection laws applicable in your jurisdiction, you may have the following rights with respect to your Personal Data held by po999. To exercise any of these rights, please contact us using the details in Section 16.
Request a copy of the Personal Data po999 holds about you, including the purposes for which it is processed.
Request correction of inaccurate or incomplete Personal Data held in your account profile.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations.
Request that processing of your data be restricted while a dispute or correction request is being resolved.
Receive a structured, machine-readable copy of the Personal Data you have provided to po999, where technically feasible.
Object to processing carried out on the basis of legitimate interests or for direct marketing purposes at any time.
Verification Requirement: For the protection of all users, po999 will verify your identity before fulfilling any data rights request. We aim to respond to all requests within 30 days. Complex or high-volume requests may require an extension, of which you will be notified.
The po999 platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect, store or process the Personal Data of individuals under the applicable minimum age.
If po999 discovers or has reason to believe that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the platform, please notify us immediately at [email protected].
As an internationally operated platform, po999 may transfer Personal Data to servers or service providers located outside of Pakistan. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required by applicable data protection principles. Safeguards may include standard contractual clauses, data processing agreements or the application of the data protection framework applicable in the operator's licensing jurisdiction.
By using the po999 platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Pakistan that may have different data protection laws than those applicable in your location.
The po999 platform may integrate with or reference third-party services including payment processors and analytics tools. These third parties operate under their own privacy policies and po999 is not responsible for the privacy practices of external service providers beyond the contractual obligations we impose on them as data processors.
Payment providers referenced for Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are independent entities with their own privacy policies and terms of service. Their mention in this Policy is for contextual reference only. Users should review the relevant privacy policies of any payment provider they engage with directly.
po999 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes that affect your rights or the way we use your data, we will endeavour to provide notice through the platform or by email to the address registered on your account.
Continued use of the po999 platform following the publication of an amended Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should cease using the platform and contact support to request account closure.
For any question, request or complaint relating to the collection, use or handling of your Personal Data by po999, or to exercise any of the rights described in Section 11, please contact our team through the following channel:
Privacy Enquiries: [email protected]
Subject Line: Please include "Privacy Request" or "Data Enquiry" in the subject for faster routing
Support Language: English (Urdu available on request)
Response Target: Within 30 calendar days for data rights requests; faster for general queries
Please do not attach identity documents or sensitive data to general enquiry emails. If your request requires document submission, our team will direct you to the secure HTTPS verification portal within your account dashboard.
po999 is built on a foundation of transparency and respect for your data. If you have any questions about how we protect your information, our team is available 24/7.